TransMedic has been providing EMS billing and collection services to a variety of EMS agencies for over 30 years and has grown from servicing one agency performing 1,500 runs a year to twelve agencies with 70,000 combined runs per year. In 2018 this volume represented over $65 million in billable charges. The business is owned and operated by Buck and Cindy McAlpin. As former paramedics they both bring a strong understanding and background in all aspects of EMS operations.
TransMedic staff has over 100 years of combined experience in performing billing and collections for medical agencies including hospital, physician, and EMS systems. Client satisfaction is our number one priority and we strive to deliver the maximum reimbursement possible for our clients. TM has the industry expertise necessary to provide analysis of EMS trends and issues in reimbursement, legislation and patient communications. Patient respect, dignity, and confidentiality are extremely important to our business and a cornerstone of our office culture.