EMS Survey Team collects and measures the quality of both patient experiences and employee engagement, to provide actionable data for EMS leaders. Celebrate your agency’s success, identify opportunities for improvement, and drive growth with real data.
For years, individual ambulance companies have been surveying their patients, usually using a home-grown survey tool. These local surveys produced results to varying degrees of success. But many a leader wondered, “What do the numbers mean?” “Are my company’s results excellent, good, average, or not so good?”
EMS Survey Team’s parent company, MHR partnered with a globally recognized research firm to develop an accurate, independent patient experience survey and analysis platform for Emergency Medical Services providers.